WiFi goes at a snails pace when I use Fresco

Community Beginner ,
Feb 17, 2021 Feb 17, 2021

Copy link to clipboard

Copied

I have raised this before, no-one replied, but it's a real problem for me. Fresco kills my wifi.

Speed before opening Fresco - 14mbps

Speed after opening a blank document in Fresco - 250kbps

Speed a few minutes after closing Fresco - 8mbps

 

Is it only me? Can anyone advise how I can stop this from happening please?

Thank you

TOPICS
Performance, Syncing & Storage

Views

39

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 17, 2021 Feb 17, 2021

Copy link to clipboard

Copied

At a guess no-one replied previously because we are more suited to helping to use the software rather than working out technical type issues.

Are you able to open the app, go into settings, select help and choose Report a Bug?

This will open up an email and include information about your device which might help the developers to help you work out why your wifi is being slowed down by using Fresco.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 18, 2021 Feb 18, 2021

Copy link to clipboard

Copied

I haven't experienced that problem myself.  What device are you using?  Have you checked the WiFi itself

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 18, 2021 Feb 18, 2021

Copy link to clipboard

Copied

LATEST

Thank you, I have done this after your suggestion.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines