Copy link to clipboard
Copied
[<EDIT: Turns out that the system clock on the networked server was off, causing some functionalities (like export from AI/PS and "Combine Files" in Acrobat) to stamp filles to the network's incorrect time, whle other functionalities like Save/Save As use the local machine's correct time. Thanks to Nancy_OShea for steering us in the right direction.>]
Having this problem in Acrobat, Photoshop for certain, havent confirmed other apps like DW or Illustrator:
I save a file at 2:45 PM and the file is time stamped on my computer at about 2:35.
I work in a high-paced environment and am constantly sorting by mod date to pull the latest version of a file. This back-dating feature is making it a headache at best.
Anyone else experience this or have a solution?
Thanks for your help - completely steered us in the right direction. Ultimately it was the network server's incorrect time causing the issue. See edit to original post for more detail.
Copy link to clipboard
Copied
Sounds like your computer clock is off and needs to be re-set.
Contact your IT department for assistance.
Copy link to clipboard
Copied
Thanks - great suggestion, but already re-set clock, started and stopped windows time service, etc.
This only happens in Adobe apps - all others applications on system save files with correct time.
Copy link to clipboard
Copied
I'm talking about the internal computer clock at the BIOS level, not Windows. Talk to your IT dept.
You may need a new battery, too.
Copy link to clipboard
Copied
BIOS clock is 100% accurate.
Like I said, this only occurs in Adobe applications.
Further investigation: If I save a file in Illustrator (as in an AI file), time stamp is correct. If I export an image (e.g. jpg, png) the new file is 10-12 minutes old out of the gate.
Copy link to clipboard
Copied
Sorry, I can't reproduce what you describe at my end.
Copy link to clipboard
Copied
Thanks for your help - completely steered us in the right direction. Ultimately it was the network server's incorrect time causing the issue. See edit to original post for more detail.