• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Blank space when opening any Adobe app

New Here ,
Feb 17, 2020 Feb 17, 2020

Copy link to clipboard

Copied

Hi!

 

I have a big issue with opening all my Adobe apps including Creative Cloude (here it says opps page not availiable, try again later - it's been more than a week). It started with InDesign where the opening page would not show anything, now it's all the apps I use (Premiere, Photoshop, Illustrator and InDesign). It's a big issue since I can't create new projects other than in Premiere. It wont even do it if I click on "new" in the top banner. I've tried to uninstall both InDesign and Creative Cloud but it didn't work... They're all 2020.

 

What can I do?

TOPICS
Creative Cloud

Views

187

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 17, 2020 Feb 17, 2020

Copy link to clipboard

Copied

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver https://www.amd.com/en/support
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 17, 2020 Feb 17, 2020

Copy link to clipboard

Copied

LATEST

Okay, I have a mac computer do you think this will work here as well? 🙂 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines