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1

Cannot find my school on the list?

New Here ,
Jan 02, 2017 Jan 02, 2017

When I was trying to verify my status as a student as I was purchasing the Adobe Creative Cloud package, I could not find my school's name on the list. I go to the University of Washington(Seattle). However, there was Univ of WA Law. I go to college for engineering, should I just pick the closest option instead?

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Creative Cloud
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correct answers 1 Correct answer

Adobe Employee , Jan 03, 2017 Jan 03, 2017

Hi Alaa,

You should be able to select an option at the bottom for "Don't see your school?", this will allow you to enter the school's info to have it added and continue with the purchase.

Please see these screen shots for reference:

school1.jpg

school2.jpg

Hope that helps,

- Dave

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LEGEND ,
Jan 03, 2017 Jan 03, 2017

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

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Adobe Employee ,
Jan 03, 2017 Jan 03, 2017

Moving to Adobe Creative Cloud​

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Adobe Employee ,
Jan 03, 2017 Jan 03, 2017
LATEST

Hi Alaa,

You should be able to select an option at the bottom for "Don't see your school?", this will allow you to enter the school's info to have it added and continue with the purchase.

Please see these screen shots for reference:

school1.jpg

school2.jpg

Hope that helps,

- Dave

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines