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When I was trying to verify my status as a student as I was purchasing the Adobe Creative Cloud package, I could not find my school's name on the list. I go to the University of Washington(Seattle). However, there was Univ of WA Law. I go to college for engineering, should I just pick the closest option instead?
Hi Alaa,
You should be able to select an option at the bottom for "Don't see your school?", this will allow you to enter the school's info to have it added and continue with the purchase.
Please see these screen shots for reference:
Hope that helps,
- Dave
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Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
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Moving to Adobe Creative Cloud​
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Hi Alaa,
You should be able to select an option at the bottom for "Don't see your school?", this will allow you to enter the school's info to have it added and continue with the purchase.
Please see these screen shots for reference:
Hope that helps,
- Dave
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