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Hello, since August 2018 my bank account has been charged twice a month for the Creative Cloud All Apps annual plan subscription, so I have been charged an additional £129.92 from this date. I believe this became a problem when I received my new card, how can this issue be resolved and how can I cancel the payments from my old card? Chat was avoided.
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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
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Hi Liam,
I have sent you a personal message, please check.
Thanks
Rajashree
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Did you manage to get back your refund?