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CS5.5 Creative Suite Design Premium install on new computer???????

New Here ,
Dec 15, 2017 Dec 15, 2017

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New Computer hard drive, I bought CS5.5 on discs  Cannot find discs, downloaded per instructions Download came in 2 or 3 files. Go to open pop up says

files have to be in the same folder . Downloaded 2 times same results. What do I do?????? THE main file downloads as a acrobat pdf ?????

I have wasted 16 hours searching for answer and downloading.

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Community Expert ,
Dec 15, 2017 Dec 15, 2017

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When I go to Download Adobe Creative Suite 5.5 products

And I expand the link for what you say

I see TWO files in the right column for Windows, a 7z file and the exe file used to unpack and install the 7z file

Those two files do need to be downloaded into the same folder for the exe to work with the 7z

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New Here ,
Dec 16, 2017 Dec 16, 2017

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That is where I downloaded the files

From, how do you get them to down load into a folder together? When I download them they are separate folders

Chris Mark

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LEGEND ,
Dec 18, 2017 Dec 18, 2017

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christopherr63314699  wrote

That is where I downloaded the files

From, how do you get them to down load into a folder together? When I download them they are separate folders

Chris Mark

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That is up to you to Store them in the same folder.

All web browser have a specific folder Downloads go into. That can be changed in the web browser settings. Once they are downloaded create a folder someplace on one of the hard drive in your system and Copy or Move then into that folder. Then do the install of the programs.

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New Here ,
Dec 18, 2017 Dec 18, 2017

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Did that, still does not install

Chris Mark Rembold

<personal contact details removed>

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Community Expert ,
Dec 19, 2017 Dec 19, 2017

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What exactly happens when you try?

Please be descriptive in your response.

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New Here ,
Dec 18, 2017 Dec 18, 2017

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Same question how do you download them into ONE folder they down load in TWO SEPERATE FOLDERS??

Chris

Post was edited by moderator to remove personal info and other junkā€‹.

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Community Expert ,
Dec 19, 2017 Dec 19, 2017

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So you've downloaded a .7z file and a .exe file?

Move them with Windows Explorer if you have to. They're just files sitting on your hard drive.

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