Hi You can downgrade it from the CC app - Adobe Community - 11002056

Adobe Community

Exit

manun21330476

New Here ,

hi, my after effects recently updated to the latest version of cc 2020.

but since that it is not importing mp4 files either in h24 or h265 formats.

i want to downgrade back to base cc 2020 version 17 or i want this issue fixed somehow, please help

TOPICS

Creative Cloud , Installation

1.3K

1 Reply 1

Jump to latest reply

Guest

LATEST

Hi

You can downgrade it from the CC app

never-displayed

You must be signed in to add attachments

never-displayed

Resources

Creative Cloud Desktop application

What is Creative Cloud?

Download Adobe Creative Cloud apps

Enable/Disable auto-update CC apps

Uninstall Creative Cloud app

Manage Your Plan

Common Questions / FAQ

Troubleshooting

Getting error while downloading/installing/updating?

CC still shows trial after purchase?

Unable to reach Adobe Servers?

Difficulties signing in

Install appears stuck or frozen?

Creative Cloud sync related questions

Creative Cloud Resources

Creative Cloud System Requirements

Creative Cloud User Guide

Adobe Help Center

Creative Cloud Web

Services Status Page

Collaboration through CC apps