File archive part is missing when trying to download PSE 11.

[peb]

I bought Adobe Photoshop Elements 11 last year & downloaded it on my PC. Bought laptop specifically for downloading PSE 11 to use (with correct specifications - windows 8.1) & when double click to run application keeps saying file archive part of PSE11 is missing & need all parts in same folder to extract & to download all parts. I have been downloading both parts (using Firefox) & put both parts in same folder. I have already looked on forum & seen people have had same problem & followed advice given to them (& links) but still going round in circles with this. Please can someone help as don't want to purchase again. Thankyou, Peb

[kglad]

you need both the exe and 7z files (1 of 2 and 2 of 2):

Downloads available:

• Suite:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
• Acrobat:  XI, X | 9,8
• Premiere Elements:  12 | 11, 10 | 9, 8, 7
• Photoshop Elements:  12 | 11, 10 | 9,8,7
• Lightroom:  5 | 4 | 3
• Captivate:  7 | 6 | 5

https://helpx.adobe.com/download-install.html

Download and installation help for Adobe links

https://helpx.adobe.com/download-install.htmlDownload and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.