Flash Builder 4.6 won't launch

[BadHead]

Hi,

I downloaded 'Flash Builder and Mobile Device Pack' as part of an update to my Adobe Creative Suite Master Collection 6. I downloaded the update via the 'Adobe Application Manager'. The update failed. I looked at the error report attached to this failure, however, it just ended with the statement stating that the Flash Builder and Mobile Device Pack installation had failed. There was no reason given that I could see.

I wanted to try and download the update again. However, the update is no longer offered within the 'Adobe Application Manager'. This application tells me that all my applications are up tom date. Infact, the 'Adobe Application Manager' tells me that "Flash Builder and Mobile Device Pack"' is now installed.

However,I am unable to launch Flash Builder. When I click on the icon within the Start Screen of Windows 8 Pro x64, nothing happens.

Is there any way that I can force a re-download of the application or is there any way to repair an Adobe installation. Could I uninstall Flash Builder and then re-install it from scratch without affecting any of the other Adobe Applications?

My computer is running Windows 8 Pro x64.

Thanks.

[BadHead]

I tried to mre-install Flash Builder 4.6 on it's own from the original disk. This isntallation also failed. I found the error report this time. Here it is:

"Exit Code: 6

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF016, DW063 ... WARNING: DS013, DW066 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 19 error(s), 16 warning(s)

WARNING: DS013: Payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 is already installed and the session payload {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.

WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1

WARNING: DW066: OS requirements not met for {9AB0EFC0-AC6B-11E0-9E61-00215AEA26C9} Microsoft Visual C++ 2005 Redistributable Package (x86) 6.0.2900.2180

WARNING: DW066: OS requirements not met for {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0

WARNING: DW066: OS requirements not met for {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1

WARNING: DW066: OS requirements not met for {9C4AA28F-AC6B-11E0-8997-00215AEA26C9} Microsoft Visual C++ 2008 Redistributable Package (x86) 9.0.30729.4148

WARNING: DW066: OS requirements not met for {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0

WARNING: DW066: OS requirements not met for {B6D38690-755E-4F40-A35A-23F8BC2B86AC} Microsoft_VC90_MFCLOC_x86 1.0.0.0

WARNING: DW066: OS requirements not met for {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A} Microsoft_VC90_MFC_x86 1.0.0.0

WARNING: DW066: OS requirements not met for {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0

WARNING: DW066: OS requirements not met for {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0

WARNING: DW066: OS requirements not met for {046C2E05-C3C0-45AC-A6A3-D319F751E5CC} Adobe Player for Embedding 3.201 3.201.0.0

WARNING: DW066: OS requirements not met for {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0

WARNING: DW066: OS requirements not met for {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0

WARNING: DW066: OS requirements not met for {E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0} CS6 Master Collection 6.0.0.0

WARNING: DW066: OS requirements not met for {1BF6648E-DFC9-4371-98B6-F6AD9358DF4F} Adobe Flash Builder 4.6 4.6.1.0

----------- Payload: {1BF6648E-DFC9-4371-98B6-F6AD9358DF4F} Adobe Flash Builder 4.6 4.6.1.0 -----------

ERROR: DF016: Unable to create directory "C:\Users\Jon Mitchell\Adobe Flash Builder 4.6\.metadata". Error 3 The system cannot find the path specified.(Seq 14072)

ERROR: DW063: Command ARKCreateDirectoryV2Command failed.(Seq 14072)

ERROR: DF023: Unable to delete file copy at "C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\eclipse\configuration\config.ini" Error 3 The system cannot find the path specified.(Seq 14069)

ERROR: DW063: Error rolling back command ARKMoveFileCommand(Seq 14069)

ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\eclipse\configuration". Error 2 The system cannot find the file specified.(Seq 14069)

ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 14069)

ERROR: DF023: Unable to delete file copy at "C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\AMT\application.xml" Error 3 The system cannot find the path specified.(Seq 14036)

ERROR: DW063: Error rolling back command ARKMoveFileCommand(Seq 14036)

ERROR: DF023: Unable to delete file copy at "C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\AMT\application.sif" Error 3 The system cannot find the path specified.(Seq 14035)

ERROR: DW063: Error rolling back command ARKMoveFileCommand(Seq 14035)

ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\AMT". Error 2 The system cannot find the file specified.(Seq 14035)

ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 14035)

ERROR: DF023: Unable to delete file copy at "C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\FlashBuilder.exe" Error 3 The system cannot find the path specified.(Seq 2)

ERROR: DW063: Error rolling back command ARKMoveFileCommand(Seq 2)

ERROR: DF023: Unable to delete file copy at "C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6\.eclipseproduct" Error 3 The system cannot find the path specified.(Seq 1)

ERROR: DW063: Error rolling back command ARKMoveFileCommand(Seq 1)

ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe Flash Builder 4.6". Error 2 The system cannot find the file specified.(Seq 1)

ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Adobe Flash Builder 4.6: Install failed"

I checked the applications I have installed, and all of the items that the error report state as bmissing are present on my system. The only one I query is Microsoft VC90. What is this? Can I downlaod it manually from the microsoft website? I've searched for it there and can't find it.

Everything was working fine until I tried to update 'Flash Builder 4.6' to Flash Builder with 'Mobile Device Pack'

Any idea how I can get round this issue?

Thanks.

[Jeffrey_A_Wright]

It appears there are problems with your installation of Microsoft Visual C++ 2005 Redistributable Package (x86), Microsoft Visual C++ 2005 Redistributable Package (x86), and Microsoft Visual C++ 2010 Redistributable Package (x86).  I would recommend removing and reinstalling the redistributable packages.

Do you use a registry cleaner or some other type of system optimization utility btw?

[BadHead]

Yes I do use a registry cleaner. I use two, infact.

I use CCleaner and Norton Utilites 15. Norton Utilities is also performs System Optimization, or at least that's what it claims. Would this affect the install?

Also, I have multiple installations of both the C++ 2005 and C++ 2010 x86, each of these are just different versions of the same file. Would I need to uninstall/install all of these? I tink each game I have installs it own version of the API.

Ta.

[Jeffrey_A_Wright]

Registry cleaners can cause damage to your installed applications and components.  I would recommend that you create a back up of your registry in the registry editor prior to running either application.  This way you can recover from any damage which may occur.

As for your other question you will want to remove and reinstall each version you have installed.