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How to Activate/Redeem Adobe CC Redemption Code

Sep 11, 2014

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How to Activate/Redeem Adobe CC Redemption Code:

  • Go to creative.adobe.com/redeem
  • Sign In or Sign Up
  • Enter Your Information
  • Enter Your Redemption Code
  • In the Keep Your Membership Current section enter billing info or click "remind me" to avoid enter billing info.
  • Start using Creative Cloud.
  • You should now see a screen that says "Thank you. Your redemption code has been applied."

For further support call Adobe: 1-800-443-8158

Photo shop CC 2014 does not need serial number,You have purchased Creative Cloud pour la Photo (un an) which is active & has no billing issues.

Please refer to Creative Cloud applications ask for serial number

I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:

  Windows:

   In windows 7 navigate to following location:

     /windows/system32/drivers/etc

   1. look out for "Hosts" file

   2. Open it with notepad

   3. Check if you have any entry for Adobe

   4. Remove the entries and try again launching any product from CC

  Mac:

   1. Please click on "Go" and navigate to /private/etc

   2. Open "hosts" file and check out for any entries for Adobe.com

   3. Remove the entries and save the file

   4.  try again launching any product from CC

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.


Please let us know if it worked.

Regards,

Rajshree

Topics

Activation, Creative Cloud

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How to Activate/Redeem Adobe CC Redemption Code

Sep 11, 2014

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How to Activate/Redeem Adobe CC Redemption Code:

  • Go to creative.adobe.com/redeem
  • Sign In or Sign Up
  • Enter Your Information
  • Enter Your Redemption Code
  • In the Keep Your Membership Current section enter billing info or click "remind me" to avoid enter billing info.
  • Start using Creative Cloud.
  • You should now see a screen that says "Thank you. Your redemption code has been applied."

For further support call Adobe: 1-800-443-8158

Photo shop CC 2014 does not need serial number,You have purchased Creative Cloud pour la Photo (un an) which is active & has no billing issues.

Please refer to Creative Cloud applications ask for serial number

I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:

  Windows:

   In windows 7 navigate to following location:

     /windows/system32/drivers/etc

   1. look out for "Hosts" file

   2. Open it with notepad

   3. Check if you have any entry for Adobe

   4. Remove the entries and try again launching any product from CC

  Mac:

   1. Please click on "Go" and navigate to /private/etc

   2. Open "hosts" file and check out for any entries for Adobe.com

   3. Remove the entries and save the file

   4.  try again launching any product from CC

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.


Please let us know if it worked.

Regards,

Rajshree

Topics

Activation, Creative Cloud

Views

75.0K

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Adobe Employee ,
Sep 11, 2014

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Hi katiaff

Thanks for sharing this valuable information to the community.

Just to add to what you have mentioned for further query correct support option would be Contact Customer Care.

For more info on redemption codes below are some helpful links.

  1. Redemption Code Help
  2. Serial number, Redemption, and Product codes | Student & Teacher Editions
  3. Find your serial number quickly

Thanks,

Atul Saini

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Mar 28, 2015

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Malheureusement, la réponse ne répond pas à ma question: où puis-je trouver le "redemption code" ou le numéro de licence. Je tourne en rond...

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Most Valuable Participant ,
Mar 28, 2015

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Did you buy your subscription directly from Adobe, or from some other vendor?

If from a different vendor, contact that vendor for your redemption code

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Adobe Employee ,
Mar 30, 2015

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Photo shop CC 2014 does not need serial number,You have purchased Creative Cloud pour la Photo (un an) which is active & has no billing issues.

Please refer to Creative Cloud applications ask for serial number

I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:

  Windows:

   In windows 7 navigate to following location:

     /windows/system32/drivers/etc

   1. look out for "Hosts" file

   2. Open it with notepad

   3. Check if you have any entry for Adobe

   4. Remove the entries and try again launching any product from CC

  Mac:

   1. Please click on "Go" and navigate to /private/etc

   2. Open "hosts" file and check out for any entries for Adobe.com

   3. Remove the entries and save the file

   4.  try again launching any product from CC

http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.


Please let us know if it worked.

Regards,

Rajshree

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Nov 01, 2015

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Perfect!! Did the job!!

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Adobe Employee ,
Nov 01, 2015

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Thanks for letting us know.

Regards

Rajashree

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Jun 17, 2016

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I have windows PC.  I didn't complete the redeem process because I didn't want to give my credit card and tried to go back...now it won't let me enter to finish the process

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Adobe Employee ,
Jun 17, 2016

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Please check the 5 point in Redemption code help

If prompted, enter billing information and click Save.

Under some redemption code the billing information is asked & it is for renewal. You can always close the CC at the end of yearly contract

Regards

Rajashree

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Jun 17, 2016

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I need to speak with someone tomorrow; can you please give me a toll free number? I bought photoshop from Best Buy today and registered it on line but when it asked me for my credit card I tried to go back so that I wouldn't have to give that information but now it won't let me access my account to download Photoshop. It says that I registered but I have no download on my computer and don't know how to finish the process.

Sent from my iPhone

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Oct 31, 2017

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I need my redeem code for. Adobe lightroom mobile aap

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Apr 30, 2018

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Redeem a redemption code


  1. Signed in as Geoffrey

  2. Enter your redemption code

    XXXX-XXXX-XXXX-XXXXX-XXXXX-XXXXX [Code edited by mod. Please do not enter private information]  (this was entered from the card)

     The code you entered is invalid. Please try again. !!!!!!!!!!!!!

Is there any way to actually GET  P.S.E. ??  This is my 4-th try!!!!

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Jul 24, 2018

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The same exact thing keeps happening to me. I am getting frustrated.

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Adobe Community Professional ,
Jul 25, 2018

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