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I need a real person to cancel my plan

New Here ,
Feb 16, 2020 Feb 16, 2020

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My plan is Creative Cloud All Apps ( for student), however, I can't cancel it and it paid the new plan on today!!!

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Creative Cloud , New user

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New Here ,
Feb 16, 2020 Feb 16, 2020

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what should I do now?? I am hongkonger

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Mentor ,
Feb 16, 2020 Feb 16, 2020

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Good evening.
We recommend that you contact support as soon as possible.
The support URL is here.

Click the balloon icon that appears at the bottom right to open the chat window. Log in with your Adobe ID to start your inquiry.
If you would like to contact us by phone, click on "..." at the top of the window after the chat support gaster, and "Other contact methods" will appear. Click it and the phone number will appear, so please confirm it.

https://helpx.adobe.com/hk_zh/support.html

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