I use cc on two seperate computers but recently I have noticed that not all my files are syncing. This is very frustrating. Can someone please shed some light?

[jamesob_dublin]

I use cc on two seperate computers but recently I have noticed that not all my files are syncing. This is very frustrating. Can someone please shed some light?

[Pattie-F]

I am moving the discussion to File Hosting, Syncing, and Collaboration forum for assistance

[Ashley_Wagstaffe]

Hi James,

Thank you for bringing this issue to our attention, we will certainly investigate further for you. In order to further understand the behaviour you are experiencing, can you please provide the following details?

Adobe ID:

Forum nickname:
Forum post link:
Country:
Creative Cloud Desktop Version:
What Operating systems are you using:
Type of internet connectivity (Ethernet/WiFi):
Using a proxy (Y/N):
Firewall (None/Corporate/Local):
Specific file or folder names that are affected:
Timezone of your computer:
How many computers you use with Creative Cloud:
Are you using Creative Cloud collaboration:

A detailed description of your issue:

Please send us your log files to enable us to better understand your issue.  You can do this by installing and running the log collection tool following the instructions on this page: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

Please email the logs to syncforum-communication@adobe.com

Warmest wishes,

Ashley