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Installer error 127

Enthusiast ,
Apr 03, 2020 Apr 03, 2020

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I see lots of existing posts on this, none so far regarding Mac.

 

During the installation of Audition, I'm getting this error and Adobe's site says:

127Unable to extract files.

Do the following:

  • Check permission on adobetemp folder located at [Win] <system drive>/adobetemp or [macOS] <system drive>\adobetemp.

 

There is no <system drive>/adobetemp; nor can there be. It's now a read-only filesystem (as of Catalina).

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Community Expert ,
Apr 03, 2020 Apr 03, 2020

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You upgraded your OS?  Please see about known issues below.

https://helpx.adobe.com/x-productkb/multi/video-applications-macos-catalina-compatibility.html

 

  • Try creating a new Mac user profile with full administrative permissions.
  • Install the latest OS updates.
  • Restart your computer.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Enthusiast ,
Apr 03, 2020 Apr 03, 2020

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Thanks for the reference. Looks like it's Pro Tools for me, then!

 

Bye-bye Audition. You were the best part of CC.

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New Here ,
Mar 17, 2023 Mar 17, 2023

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how can i fix Error code 127?

 

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Adobe Employee ,
Mar 17, 2023 Mar 17, 2023

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LATEST

Hi there,

 

Thank you for writing to us. Happy to help!

 

We are sorry to hear that you are facing issues during installation.

 

Please folow the steps in the article below to fix Error code 127:

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error127

 

Hope the information was helpful to you. Please let me know if you have any further questions.

 

Sincerely,

Rashmi Swain

 

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