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Phishing or legit?

Jul 13, 2018

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I received an email today asking me to sign into my adobe account otherwise my adobe ID will expire.

I find this odd for 2 reasons:  (One) is that I just logged in here two days ago and (Two) the address is from mail@info.adobesystems.com not from Adobe.com

I've searched the forums for similar posts and found quite a few but no real answers.

TIA

Adobe Community Professional
Correct answer by mauricep27921461 | Adobe Community Professional

Hi ms2thdr,

while the email address itself is genuine, scammers can fake email addresses quite easily.

Check the links in the email itself - do the links go to any official Adobe website?

If you're in doubt, please see this Help site: Notifying Adobe of Security Issues

Kind Regards,

Maurice

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Phishing or legit?

Jul 13, 2018

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I received an email today asking me to sign into my adobe account otherwise my adobe ID will expire.

I find this odd for 2 reasons:  (One) is that I just logged in here two days ago and (Two) the address is from mail@info.adobesystems.com not from Adobe.com

I've searched the forums for similar posts and found quite a few but no real answers.

TIA

Adobe Community Professional
Correct answer by mauricep27921461 | Adobe Community Professional

Hi ms2thdr,

while the email address itself is genuine, scammers can fake email addresses quite easily.

Check the links in the email itself - do the links go to any official Adobe website?

If you're in doubt, please see this Help site: Notifying Adobe of Security Issues

Kind Regards,

Maurice

Topics

Creative Cloud

Views

10.0K

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Adobe Community Professional ,
Jul 14, 2018

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Hi ms2thdr,

while the email address itself is genuine, scammers can fake email addresses quite easily.

Check the links in the email itself - do the links go to any official Adobe website?

If you're in doubt, please see this Help site: Notifying Adobe of Security Issues

Kind Regards,

Maurice


Best Regards, Maurice

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Feb 24, 2019

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Hi,

today I received obviously a real phishing mail from "mail@mail.adobe.com" with the header "Ihr Konto wird bald geschlossen" ("Your account will be closed soon"). The mentioned Adobe ID was wrong, so I could identify this mail as fake.2019-02-24 Phishing E-Mail (Adobe ID).JPG

Perhaps it's possible to put this information on the main support page to give warning to other users.

Thanks.

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Abambo LATEST
Adobe Community Professional ,
Feb 24, 2019

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If the mentioned ID is not yours, you should forward the mail to phishing@adobe.com.

There are constantly warning messages published on the Adobe websites to warn about fraudulent customer service.

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