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Exit
1

Photoshop 21.0.2 Error code 183

New Here ,
Dec 21, 2019 Dec 21, 2019

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Exit Code: 183
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'CCX-Process-mul', version:3.4.0.90
FATAL: Error occurred in install of package (Name: CCX-Process-mul Version: 3.4.0.90). Error code: '183'
WARN: Program "C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe" failed with exit code: 3

 

System: Windows 10 Home 64bit

Lightroom and Lightroom Classic has been installed without problems but PHOTOSHOP gives this error. Please, help!

TOPICS
CC FAQ , Creative Cloud

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Community Expert ,
Dec 21, 2019 Dec 21, 2019

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Community Beginner ,
Mar 16, 2020 Mar 16, 2020

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Hi. I have the same problem. I tried to uninstall the security soft (ESET) but it did not work, the problem persists, that is, when I try to install Photoshop (also Dreamweaver) and the installation has reached a certain percentage of progress, it stops and then reports the following:

 

03/15/20 20:53:40:179 | [WARN] | 3224 | HDSetup | HDPIM | RunProgramCommand | | HDPIM | 11996 | Program "C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe" failed with exit code: 3
03/15/20 20:53:40:180 | [FATAL] | 3224 | HDSetup | HDPIM | InstallHelper | | HDPIM | 11996 | Error (Code = 183) executing in command 'RunProgramCommand' for package: 'CC-Library-mul-x64', version:3.7.4.29
03/15/20 20:53:40:373 | [FATAL] | 3224 | HDSetup | HDPIM | InstallHelper | | HDPIM | 11996 | Error occurred in install of package (Name: CC-Library-mul-x64 Version: 3.7.4.29). Error code: '183'
03/15/20 20:53:40:606 | [INFO] | 3224 | HDSetup | HDIM | ApplicationContext | | HDIM | 7004 | Exit Code: 183
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'CC-Library-mul-x64', version:3.7.4.29
FATAL: Error occurred in install of package (Name: CC-Library-mul-x64 Version: 3.7.4.29). Error code: '183'
WARN: Program "C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe" failed with exit code: 3
-------------------------------------------------------------------------------------

03/15/20 20:53:40:638 | [INFO] | 3224 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 7376 | Inside hdpimControlProgress for request type '2' with driverXML
03/15/20 20:53:40:640 | [INFO] | 3224 | HDSetup | HDPIM | HDPIMSessionManager | | HDPIM | 7376 | Exiting hdpimControlProgress with status '0'
03/15/20 20:53:40:885 | [INFO] | 3224 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 7008 | Released product specific lock for SAPCode: DRWV
03/15/20 20:53:40:885 | [INFO] | 3224 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 7008 | Released product specific lock for SAPCode: CCXP
03/15/20 20:53:40:885 | [INFO] | 3224 | HDSetup | HDPIM | ApplicationManager | | HDPIM | 7008 | Released product specific lock for SAPCode: LIBS
03/15/20 20:53:41:135 | [INFO] | 3224 | HDSetup | HDIM | ApplicationContext | | HDIM | 7000 | Exit Code: 183
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'CC-Library-mul-x64', version:3.7.4.29
FATAL: Error occurred in install of package (Name: CC-Library-mul-x64 Version: 3.7.4.29). Error code: '183'
WARN: Program "C:\Program Files\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe" failed with exit code: 3
-------------------------------------------------------------------------------------

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Community Expert ,
Mar 16, 2020 Mar 16, 2020

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Error code 183 itself indicates that the operation has been stopped by security software.
If you can't uninstall it, but please check with ESET manufacturer support.

https://community.adobe.com/t5/get-started/exitcode-183%E3%81%8C%E5%87%BA%E3%81%A6photoshop-20-0%E3%...

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Community Beginner ,
Mar 16, 2020 Mar 16, 2020

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Maybe I did not express myself correctly, I removed the ESET security soft without any problem and then tried to install the Adobe soft but without success. In other words, after I removed ESET I tried to install the Adobe soft, but the error continues. Regards.

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Community Beginner ,
Mar 16, 2020 Mar 16, 2020

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Solution (thanks Samoreen https://feedback.photoshop.com/photoshop_family/topics/cc-desktop-app-stuck-in-an-endless-loop). This worked for me:

- Login under the built-in admin account, in safe mode with network support.
- Kill any Adobe process that might be running.
- Launch the installer.

 

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