1 Correct answer
You may also try to create a new admin user account.
6
Replies
Try this way.:
First we will set the permissions to main Adobe folder itself under Common Files >Adobe.
If you provide full permission to main folder, same applies to sub-folders as well. .
Navigate to C: > Program Files(x86) >Common Files .
Under Common Files folder locate Adobe folder ,.
Right click on Adobe folder and select Properties option.
Imp: Uncheck Read only option and click Apply.
If it prompts error ignore all .
Click on Security tab.
Click on Edit button .
Click on user names listed in the Group or User name section.
Then tick the box next to Full Control under Allow .
Provide Full control all user names :
Like SYSTEM, Administrator, Your Current logged in user name , Trusted Installers..etc
All must have Full Control.
Then click Apply and then OK.
If you get any error message while applying privileges , click on ignore all option.
Follow same steps for C: ProgramData>Adobe.
Provide full permissions to Adobe folder under Program Data,
Imp: Uncheck Read only option and click Apply.
Once you had provided Full control both Adobe folders try to launch the app and check.
Still same??
As mentioned earlier by Staff create a New Administrator account first and try to launch .
Still same ??
Try with Hidden Administrator account :
Steps :
Step 1)
Click on Start menu button and then in the search box type in as CMD.
In the search results list , locate the option Command Prompt.
Right click on Command Prompt option and then select " Run as Administrator" .
It will open Command Prompt window in elevated mode.
Step 2)
Now copy below command then right click on Command Prompt black screen window and select Paste option and press Enter key.
net user administrator /active:yes
You should see a message that the command completed successfully.
Step 3)
Restart the computer and login to user account named " Administrator" and then try to launch the Acrobat app and check.
AdChoices