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Synchronization problem due to a firewall

Jan 07, 2014 Jan 07, 2014

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Hi,

I have a problem with the synchronization of files on Mac caused by the firewall (little snitch) with message : "Synchro impossible".

The CeativeCloud.app is fully unlocked (incoming and outgoing accesses are allowed) into the firewall but the synchronization remains

blocked until I do completely disable the firewall. It therefore seems that there is another process that is blocked but I have no indication of this process and no firewall message about it.

I do not want to disable the firewall.
Can you help me and tell me the processes and ports to unlock?

Also posted here.

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File sync

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correct answers 1 Correct answer

Adobe Employee , Jan 07, 2014 Jan 07, 2014

Hi pgrat,

You also need to allow "Core Sync" through the firewall.

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Adobe Employee ,
Jan 07, 2014 Jan 07, 2014

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Hi pgrat,

You also need to allow "Core Sync" through the firewall.

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Jan 07, 2014 Jan 07, 2014

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Thanks a lot !

Core Sync was only unlocked for outgoing access on https port 443.

It seems to work now ...

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Jan 11, 2014 Jan 11, 2014

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Hi,

After 5 days, the file sync is again impossible and the uploaded images on the server are no longer visible. Is there a server problem?

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