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l'm having the same problem.. I spent 600 for the CS6 Master collection I had to change computers and I cant find my Serial Number, and I don't know what to do.....
you have 3 ways to retrieve a serial number.
1. if you purchased from or registered with adobe, check your accout - https://www.adobe.com/account.html
2. if you have the cd package/paper work:
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
3. if your software is current installed on a computer:
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you have 3 ways to retrieve a serial number.
1. if you purchased from or registered with adobe, check your accout - https://www.adobe.com/account.html
2. if you have the cd package/paper work:
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
3. if your software is current installed on a computer: