/t5/illustrator-beta-bugs/can-not-save-file/idc-p/15454950#M169Aug 12, 2025
Aug 12, 2025
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Hello @V36252398ek25 please provide more details to investigate this. Details needed:
1. When did this first happen? Please share the version of the Beta app. Did you update the Beta after which this happened?
2. Is this regular or happening for the first time? If first time/ one off incident, what actions did you perform? Did you copy, or what kind of operation/ action you were doing?
Also, it would be great if you can share your crash logs. If we are not able to reproduce the issue, then we would deep dive further by requesting your details.
/t5/illustrator-beta-bugs/can-not-save-file/idc-p/15457044#M181Aug 13, 2025
Aug 13, 2025
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Hi, To help us resolve the issue more quickly, would you be available for a debug session at your convenience? This will allow us to analyze the problem and work towards a solution faster. Please let me know a suitable time for you.