не открывается иллюстратор

[Lubov5FAE]

Здравствуйте, скачала пробную версию иллюстратора, но она почему то не открывается. С чем это может быть связанно? Пишт , что точа входа в процедуру не найдена 

[John T Smith]

When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

[Ashutosh_Mishra]

Hi there,

Apologies for the delayed response. We're sorry to hear about your experience. I'd request you to try the suggestions given on this community post & let us know if they help with your concern.

Regards,

Ashutosh

[Nancy OShea]

Assuming your computer meets the system requirements,

https://helpx.adobe.com/creative-cloud/system-requiremnts.html

Before you can use Illustrator, you must download & install Creative Cloud desktop app. 

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Restart your computer.  Install & launch Illustrator from the CC Desktop App.