Файл имя.ai в неизвестном формате и не может быть открыт.

Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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Здравствуйте!
Случайно был удален файл ai, но с помощью утилиты восстановления файл удалось вернуть, далее при попытке открыть в иллюстраторе выходит сообщение, «Файл имя.ai в неизвестном формате и не может быть открыт.»
Попытка с помощью программы Recovery Toolbox for Illustrator исправить файл не дало результата.
Уважаемые есть ли возможность как-то исправить файл?

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Advisor ,
Jan 20, 2022 Jan 20, 2022

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What elements are in the file - text, bezier art, transparency?

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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Данные:
Текста нет, прозрачности нет, градиента нет, Acrobata нет и не открывал.
Flat design – Безье, примитивы
Размер файла – 723 кб

Версия:
Win10
Adobe Illustrator CC
Выпуск 2017
21.0.0 (32-bit)

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Adobe Community Professional ,
Jan 20, 2022 Jan 20, 2022

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Recovery - you mean a recovery tool for your harddsik or Illustrator recovery?

How large is the filesize?

Does the file still open in Acrobat? (if it does, please do not resave it from Acrobat. This is just a test)

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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Данные:
Acrobata нет и не открывал.
Размер файла – 723 кб

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Adobe Community Professional ,
Jan 21, 2022 Jan 21, 2022

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Your only chance is now that staff can recover your file. It's not guaranteed, but they try.

 

@Anshul_Saini could you please try?

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Community Beginner ,
Jan 21, 2022 Jan 21, 2022

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Необходимо самому обратиться к сотруднику?
Файл ai 724 кб 

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Adobe Employee ,
Jan 21, 2022 Jan 21, 2022

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Hi @sega22754223rtbv,

 

Thanks for sharing the file. Please allow me some to check the file, and I will get back to you with an update. Also, there is a high chance that the file is corrupted if it is giving that error. But we'll surely try our best.

 

Regards,

Anshul Saini 

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Community Beginner ,
Jan 22, 2022 Jan 22, 2022

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Спасибо!

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Adobe Employee ,
Jan 28, 2022 Jan 28, 2022

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Thanks for your time & patience. I'm sorry we were unable to recover your file. We did our best to recover. Apologies again! I know how frustrating this can be. I think the restore utility didn't recover the file correctly and corrupted the file. Please reach out to us here if you have any other trouble with the app. We'd love to help. 

 

Regards,

Anshul Saini

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Community Beginner ,
Jan 30, 2022 Jan 30, 2022

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Привет! Есть дубликат файла (черновик), он открывается, но картинок нет, чистые слои. Можно ли извлечь из него изображения (фрагменты) в любом формате? С уважением, Сергей!
https://disk.yandex.ru/d/OxohPSRoNLI1_A

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Adobe Employee ,
Jan 30, 2022 Jan 30, 2022

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Hi @sega22754223rtbv,

 

I checked the file, and I am afraid to say there is no data/ image to recover in it. It is an empty file. 

 

Regards,

Anshul Saini

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Community Beginner ,
Jan 31, 2022 Jan 31, 2022

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Спасибо что пытались помочь.
С уважением, Сергей.

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