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New Here ,
Jul 03, 2025 Jul 03, 2025

1.JPG檔案開啟出現這個,打開以後畫好的東西都不見,只剩空白畫面,預覽看的到我畫的東西,檔案大小也是對的,但是打開卻只有空白頁

TOPICS
Bug , Import and export
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Adobe
Adobe Employee ,
Jul 03, 2025 Jul 03, 2025
LATEST

Hello @Bubbly_connoisseur3264,

I'm sorry to hear about your experience. Would you mind providing some details about the circumstances under which these files were saved or edited, and the location of the files where they were stored? For example, were there any unexpected Illustrator crashes, sudden app closures, system shutdowns, or power cuts during the editing process?


Looking forward to hearing from you.
Anubhav

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