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時間を置くと、iPadのsafariが再起動してしまう。

New Here ,
Nov 11, 2024 Nov 11, 2024

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iPadでイラストを描くのが好きなのですが、なぜか、イラレなどのアプリを使用したり、

iPadを暫く時間を置くと、safariが何度も再起動してしまいます。

しかも画像の様にsafariの一部のタブが途中からしか復元できないことがあります。

20240901_181749.jpg

この為、他のアプリを使用する際にsafariと交互に使うしかなくて

困っています。

どうしても11月11日中にやりたいことなので、safariが頻繁に再起動

してしまうのを直したいです。

お願いいたします。

 

 

aypik
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Adobe
Adobe Employee ,
Nov 11, 2024 Nov 11, 2024

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Hi @ayapinkruby310,

 

Thanks for reaching out. For issues like Safari restarting on your iPad, I’d recommend reaching out to Apple Support, as they can provide specific guidance and troubleshooting for this kind of system behavior. They may be able to assist with diagnostics or settings that could help prevent the browser from restarting. Good luck, and I hope this gets resolved smoothly for you!

 

Best,

Anshul Saini

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New Here ,
Nov 11, 2024 Nov 11, 2024

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ご返信ありがとうございます。
Apple Communityで質問したら満足な答えが得られず、下記の様な返信があったのでAdobe Communityに来ました。こちらでは答えは得られないでしょうか?

AppStoreのレビューを最新を見ると 似たような不具合だらけなので、Adobeさんに直してもらう必要ありそうですね。

aypik

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Adobe Employee ,
Nov 22, 2024 Nov 22, 2024

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Hi @ayapinkruby310,

 

Thanks for the update. Based on your previous description, it’s not entirely clear what the issue might be. Would you mind creating a screen recording of the problem using the instructions here: Apple Screen Recording Guide, and sharing it here? This will help me better understand the issue and assist you more effectively.

 

Looking forward to your response!

 

Best,

Anshul Saini

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