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更新后无法打开文件

Community Beginner ,
Oct 18, 2022 Oct 18, 2022

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HanLu_0-1666146255184.png

 

TOPICS
Feature request , Scripting

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Community Expert ,
Oct 18, 2022 Oct 18, 2022

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Hi @HanLu, the file might be corrupt? Could you post the file and we could try to open? Does the error happen with just that one file? Or all files?

- Mark

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Adobe Employee ,
Oct 20, 2022 Oct 20, 2022

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Hello @HanLu,

 

Sorry to hear about this experience. Would you mind checking if the file is located on an external/network drive or a cloud-synced folder? If yes, kindly try moving the file to a location on the internal hard drive, like the desktop, and check if it helps.

 

If the issue persists, kindly share some more information, like the exact version of the OS and Illustrator, so we can investigate this further.

 

Looking forward to your response.

 

Thanks,

Anubhav

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