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파일이 열리지 않습니다.

New Here ,
Mar 13, 2023 Mar 13, 2023

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스크린샷 2023-03-14 오전 1.31.03.png일러스트의 파일을 열려고 할때 저런창이 뜨면서 파일안에 작업물이 아무것도 표시가 되지않습니다.

스크린샷 2023-03-14 오전 1.35.51.png또한 이렇게 일러스트에 ?가 뜹니다.

빠르게 작업을 해야하는데 상당히 곤란합니다.

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correct answers 1 Correct answer

Adobe Employee , Mar 14, 2023 Mar 14, 2023

Hello @기언22842320gixg,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html). If you don't mind, could you please follow the steps and share your observations with us? We appreciate your time and effort in helping us resolve this issue.

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking

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Community Expert ,
Mar 13, 2023 Mar 13, 2023

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Which system is it? Do you have the current version installted?

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Adobe Employee ,
Mar 14, 2023 Mar 14, 2023

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Hello @기언22842320gixg,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html). If you don't mind, could you please follow the steps and share your observations with us? We appreciate your time and effort in helping us resolve this issue.

 

Looking forward to your response.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

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