0mm bleed to top of document

[Jim_SW]

 I'm creating a document as above. The document can be any size. Illustrator is creating a document with 0mm bleed to the top. See below.

 

 This is consistent but has only been occurring for a week or so? Anyone know why this is happening?

[Monika Gause · Accepted solution]

Which version is that?

Did you already reboot the computer? and reset the preferences (which will erase all your settings)?

[Jim_SW]

I hadn't reset the preferences Monika. That's cured it. Unfortunately my interface now looks totally alien!

[Jim_SW]

Thanks Monika. I've managed to change the preferences so that the UI is how I want it.

[Monika Gause]

Glad you could solve it.

After you have arranged the preferences in the way you want them, it might be a good idea to make a copy of your fresh preferences. You need to close Illustrator and then make the copy.

https://helpx.adobe.com/illustrator/using/setting-preferences.html