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100% CPU usage while rendering 3D Elements despite RTX3060

New Here ,
Mar 25, 2024 Mar 25, 2024

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Dear,

 

when i try to apply changes to 3D elements or just try rendering them, my CPU goes up to 100%, while my GPU stays between 0 and 5%. Ive got a RTX3060 and Ryzen 7 5800x3D, so this is really confusing for me.

The CPU usage causes my entire system to lag and Illustrator also just gets stuck and crashes after a few minutes.

 

Can anyone assist me?

 

Thanks

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Bug , Performance

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Adobe
Community Expert ,
Mar 25, 2024 Mar 25, 2024

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Is your graphic card listed in Preferences > Performace?

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New Here ,
Mar 25, 2024 Mar 25, 2024

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someoneaaahhh_0-1711414342238.png

it is 

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Community Expert ,
Mar 25, 2024 Mar 25, 2024

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Do you have Real Time Drawing and Editing enabled? The setting is in Preferences under the Performance tab and is turned on by default. The setting has to be disabled to get high quality, ray-traced renders of 3D objects. Basic renders of 3D objects appear to utlize the CPU much more (and without ray-tracing).

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New Here ,
Mar 25, 2024 Mar 25, 2024

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So i deactivated this setting now. And yes, when i modfiy a 3D element with ray-tracing, it works a lot faster.

But the process is still pretty CPU dependent.

I tried to change the resolution of the rendering by increasing the ppi. Still same issue, my system was entirely stuck for a few seconds: 

someoneaaahhh_0-1711427296924.png

Same thing when i adjust the quality preset of the 3D element to high. After changing the preset and/or the ppi, modifying the element becomes impossible, still 0% GPU usage.

 

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Community Expert ,
Mar 26, 2024 Mar 26, 2024

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I'm still trying to understand why NVidia's GeForce Experience app just refuses to "see" Adobe Illustrator (or even Photoshop for that matter). That could be one reason why the GPU is not being utilized more heavily. Most functions in vector-drawing applications are going to be CPU-dependent. But certain features, such as Animated Zoom, require a compatible GPU. Some kind of disconnect exists between NVidia's applications, their RTX drivers and Adobe's applications.

 

NVidia is supposed to be rolling a new "NVidia app" to replace the GeForce Experience app and NVidia Control Panel. I wonder if the new app will make any difference.

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New Here ,
Mar 26, 2024 Mar 26, 2024

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So there is no solution to my problem?

 

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New Here ,
Mar 30, 2024 Mar 30, 2024

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I just installed the new Nvidia App. It looks like it recognizes Adobe apps like Lightroom and Dimensions, but Illustrator isnt available, even if i try to add it manually. The app is still in BETA, but Illustrator app was already shown in an advertising-like screen when i installed the app. So maybe support will be available in the future.

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Community Beginner ,
Oct 16, 2024 Oct 16, 2024

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Hi, any news about the support between Illustrator and Nvidia App?

i'm waiting for a workstation with an Nvidia GeForce RTX 3060 and hoping that this issue has been addressed

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