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Activated fonts on CC font website not getting activated in Illustrator

New Here ,
Dec 24, 2022 Dec 24, 2022

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I added some fonts from adobe and I can see that they are active on the website but they won't activate in illustrator and do I see them in the app. 

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Performance , Sync and storage

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Community Expert ,
Dec 26, 2022 Dec 26, 2022

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Please tell us your version and system and if you use a font manager. Do you perhaps have fonts of the same name already activated?

 

Did you already try to log out of your account and then in again?

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Adobe Employee ,
Jan 20, 2023 Jan 20, 2023

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Hi @Mistidawn27697078s6bb,

 

Thanks for reaching out. Would you mind checking if restarting the Illustrator app or signing out & in from the Creative Cloud apps, as suggested by Monika? If not, would you mind confirming the OS, Illustrator & CCD app versions along with the details asked by Monika?

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks,
Anshul Saini

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Community Expert ,
Jan 20, 2023 Jan 20, 2023

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Can you tell us what fonts you activated?

 

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