Actualización

[cristianm17670136]

La pantalla de inicio en varios programas de la ultima actiualizacion presenta problemas, no aparece la ventana de inicio y en el menu archivo "nuevo documento" no funciona.

¿Me pasa solo a mi o a alguien mas le pasa lo mismo?

[Met1 · Accepted solution]

Try a prefs reset, if that fails you'll need to uninstall, run the cleaner tool, then reinstall.

[cristianm17670136]

Yes sir correct. I had to clean thoroughly and re-install thank you very much.

[Met1]

Cool!

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. In addition to the helpful response shared earlier, please try the suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps.

Regards,

Ashutosh

[cristianm17670136]

Logré solucionar con la ayuda de 

Met1

"Try a prefs reset, if that fails you'll need to uninstall, run the cleaner tool, then reinstall."

Gracias.