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Actualización

Community Beginner ,
Oct 28, 2021 Oct 28, 2021

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La pantalla de inicio en varios programas de la ultima actiualizacion presenta problemas, no aparece la ventana de inicio y en el menu archivo "nuevo documento" no funciona.

¿Me pasa solo a mi o a alguien mas le pasa lo mismo?

cristianm17670136_0-1635444352678.png

 

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Performance, SDK

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correct answers 1 Correct answer

Advocate , Oct 28, 2021 Oct 28, 2021
Try a prefs reset, if that fails you'll need to uninstall, run the cleaner tool, then reinstall.

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Advocate ,
Oct 28, 2021 Oct 28, 2021

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Try a prefs reset, if that fails you'll need to uninstall, run the cleaner tool, then reinstall.

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

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Yes sir correct. I had to clean thoroughly and re-install thank you very much.

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Advocate ,
Oct 29, 2021 Oct 29, 2021

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Cool!

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Adobe Employee ,
Oct 29, 2021 Oct 29, 2021

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Hi there,

 

Sorry to hear about your experience. In addition to the helpful response shared earlier, please try the suggestions given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps.

 

Regards,

Ashutosh

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

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Logré solucionar con la ayuda de 

"Try a prefs reset, if that fails you'll need to uninstall, run the cleaner tool, then reinstall."

Gracias.

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