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Adobe illustrator 2024 bugs (appearance/eyedropper)

Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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Hi we have updated Illustrator on our MAC OS Monterey, and we discore a lot of bugs in this version

 

concerning the appeareance : what is shown in appearance window doesn't correspond to what is visible on the drawing

 

concerning the eyedropper : it doesn't work, we have to "ungroup" all objects to have it working well... even object that were not "grouped".

 

Very strange. Does someone experiment this also? Thanks to adobe to correct this soon!

 

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Community Expert ,
Dec 01, 2023 Dec 01, 2023

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@Marianne29013497mbem 

 

I've branched your post from an unrelated thread about dialog boxes closing for you.

 

 

Jane

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Community Expert ,
Dec 01, 2023 Dec 01, 2023

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Can you share examples of these scenarios with screenshots?

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Community Beginner ,
Dec 11, 2023 Dec 11, 2023

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IMG_3939 Large.jpegIMG_3941 Large.jpeg

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Community Beginner ,
Dec 11, 2023 Dec 11, 2023

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The eyedropper (on Illustrator 2024 for MACOs Monterey) doesn't work well. It doesn't drop anymore the colors coming from a picture, and for most vectoriel objects, you have to "ungroup" your object (even if it was not grouped initially) in order to have it working. This use to work on previous version, we are 3 colleagues to have this problem. Is it a bug?

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Community Expert ,
Dec 11, 2023 Dec 11, 2023

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I have no trouble selecting a colour from an image with the eyedropper (hold shift when clicking).

 

For applying to groups, can you check your eyedropper settings? If 'Appearance' is checked while picking a fill colour, the colour is applied at group level under the contents (and thus may not be visible). If appearance is unchecked, the fill is applied at individual object level:

DougARoberts_1-1702288968432.png

 

DougARoberts_0-1702288923131.png

I checked CC2017 and 2023 and see the same behaviour in both.

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Community Beginner ,
Dec 12, 2023 Dec 12, 2023

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OK now I can see we do have a bug with the appearance windows of Illustrator 2024 (in MAC OS Monterey) 

The object selected below have a black outline, but the appearance window doesn't notice it. I will try the appearance options but this seems not normal in Illustrator no?

Screenshot 2023-12-12 at 11.50.10.jpg

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Community Expert ,
Dec 12, 2023 Dec 12, 2023

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There are "Contents" in it and another Group. Please upload the AI file for inspection.

 

Also: please watch this about the Appearance panel: https://youtu.be/zXvRbN03MzQ 

The Appearance Panel is the most powerful functionality in Illustrator. You can boost your efficiency using it. In this video I'm showing you how it works and what the items in it and their specific order means. If you'd like to dive deeper into the layers and appearance system, I'd recommend ...

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Community Beginner ,
Dec 12, 2023 Dec 12, 2023

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Hi Monika, Thanks

Still it doesn't explain me why we have one object, you can see that it has a stroke, but the stroke pannel in "appearance" shoes that there is no stroke... Could one of Adobe manager contact us directly to see what is happening there? It is really annoing problem. Thanks guys

 

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Community Expert ,
Dec 12, 2023 Dec 12, 2023

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Look in the Contents of the group for a stroked object.

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Participant ,
Aug 02, 2024 Aug 02, 2024

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I am having the same issue with eyedropper, and fill color in general. It is always empty, even when the "set foreground color" is filled as if the shape filled correctly. Even when MANUALLY applying a fill. I have to ungroup objects (even when there is only one object!) in order for color to apply. This is a terrible bug and is a huge problem for my workflow. 

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Community Expert ,
Aug 03, 2024 Aug 03, 2024

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@Radiant_Light1549  schrieb:

 I have to ungroup objects (even when there is only one object!) in order for color to apply. This is a terrible bug and is a huge problem for my workflow. 


 

This is not a bug. It's how the eyedropper works.

It can apply different things at different levels of the object and that is how it's supposed to work. It cannot know whether you just want to fill all objects in the group or apply an appearance to the group.

 

First of all you need to check what is currently applied to your group. Use the Appearance panel for that. 

You possible need to delete something that got applied by accident.

Then, when you want to apply a new fill to all objects inside a group: focus the fill. Select the group. Hold down shift when pickung up the color with the eyedropper tool.

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Participant ,
Aug 29, 2024 Aug 29, 2024

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Nah. Like I said I have been using Illustrator for over a decade. Only with recent updates (within the last year) has it stopped working correctly. Of course I have checked all the settings of what is checked for the eyedropper. 

 

"Hold down shift when pickung up the color with the eyedropper tool." No, that does not work.

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Community Expert ,
Aug 29, 2024 Aug 29, 2024

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This is the behaviour I see in 28.6:

 

1. Picking up fill colour from an object to a group without holding shift applies a fill at the group level below the contents (so not initially visible).

2. Picking up fill colour from an object to a group while holding shift replaces the fill of the group contents (i.e. the individual objects).

 

Can you share an example file and list the exact steps you take to get the undesirable result, and what you think differs from a previous version?

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Community Expert ,
Aug 29, 2024 Aug 29, 2024

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I have finally recorded that video I've been thinking about for months. I couldn't longer launch CS2, so the oldest one is CS3

https://youtu.be/JPXXGqch4BY

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New Here ,
Nov 01, 2024 Nov 01, 2024

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same here. can't pick colors form linked or embedded files anymore.

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Community Expert ,
Nov 01, 2024 Nov 01, 2024

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Double click the Eyedropper in the Toolbar and uncheck Picks Up Appearance or try to press the Shift key during sampling.

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