Adobe Illustrator 2025 The current permission setting is incorrectly set to 'Read- Only'

[scott_4366]

Getting this pop-up everytime I open Adobe Illustrator 2025 v 29.1 on Win 11 PC: 
"To work correctly, Adobe Illustrator requires the Preferences folder permission to be 'Read-Write'. The current permission setting is incorrectly set to 'Read-Only'. Click More Info for instructions on correcting  the Preferences folder permission setting."
I followed this kb: 
https://helpx.adobe.com/x-productkb/multi/preferences-folder-read-only-error.html#
Adobe support agent also connected and did a clean install to no avail. 
Are other having this issue in Windows 11 Pro?

[Anubhav M]

Hello @scott_4366,

I'm sorry to learn about your situation. Could you please verify if your User Account has Full Control permissions for the preferences folder? If it doesn't, kindly add your user and adjust the permissions to see if that resolves the issue.

Additionally, consider running Illustrator using a different administrator account (Windows) and let me know what you find out.

I look forward to your response.

Anubhav

[scott_4366]

I am able to open it using 'Run as Administrtor' but now I keep getting several pop-ups as follows:

Open File - Security Warning

Do you want to run this file?

Name: ...es\adobe-cr\build\Release\Adobe Crash Processor.exe

Publisher: Adobe Inc.

Type: Application

From: C:\Program Files\Adobe\Adobe Creative Cloud Experie...

Open File - Security Warning

Do you want to run this file?

Name: ..._modules\adobe-cr\build\Release\CRLogTransport.exe

Publisher: Adobe Inc.

Type: Application

From: C:\Program Files\Adobe\Adobe Creative Cloud Experie...

How can I shut those off?

[Anubhav M]

Hello @scott_4366,

From what you've shared, it does not seem that this is working as intended. Would you mind setting up another administrator account on your computer and then launching Illustrator under that account to see if it works?

Looking forward to hearing from you.

Anubhav

[tjhallum]

After a windows update today, I'm receiving all these same errors. However, I don't even have Adobe Illustrator. I have Adobe Acrobat.