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adobe illustrator automatic renaming my save files

Community Beginner ,
Jan 22, 2021 Jan 22, 2021

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I have a probelm with my Adobe Illustrator, after I save my worl as a ai file. 

I went to find my saved file in my computer folder it will help me rename to something else. 

Please help me address this issue 

Aaron5E71_0-1611367121180.png

comments.png

 

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Import and export , Sync and storage

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correct answers 3 Correct answers

Community Expert , Jan 22, 2021 Jan 22, 2021

Hi this is may be some virus in your computer try to do clean install of everything ..... regards

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Community Expert , Jan 23, 2021 Jan 23, 2021

This is not necessarily a virus.

 

This might be caused by:

- malconfigured user pivileges

- saving tosynchronized folders

- saving to networks

- the option "Save in background" turned on in Illustrator

- harddisk issues

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LEGEND , Jan 23, 2021 Jan 23, 2021

Hi Aaron,

 

Sorry to hear about this. This is not the usual behavior of the app. I agree with @lambiloon & @Monika Gause  both here. I see multiple files with similar pattern here. You're saving files on the local drive.

I'd recommend you to do these two things mentioned below:

1. Reset preferences: https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences

**Please note that resetting preferences will remove all the custom settings and Illustrator will la

...

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Community Expert ,
Jan 22, 2021 Jan 22, 2021

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Hi this is may be some virus in your computer try to do clean install of everything ..... regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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Community Beginner ,
Jan 22, 2021 Jan 22, 2021

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hi! thank so much for replying me. 

is there any ways to detect the virus and maybe clean it?

 

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Community Expert ,
Jan 23, 2021 Jan 23, 2021

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LATEST

Whoa there. That is some conclusion to jump to on limited evidence!

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Community Expert ,
Jan 23, 2021 Jan 23, 2021

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This is not necessarily a virus.

 

This might be caused by:

- malconfigured user pivileges

- saving tosynchronized folders

- saving to networks

- the option "Save in background" turned on in Illustrator

- harddisk issues

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Community Beginner ,
Jan 23, 2021 Jan 23, 2021

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Thankyou so much for the reply! how can I address this issue?

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Community Expert ,
Jan 23, 2021 Jan 23, 2021

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First I would turn off "Save in background" in the Illustrator preferences. Then try if it helped.

Save only in unsynchronized local folders. Does it help?

Check the user privileges. Does it help?

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LEGEND ,
Jan 23, 2021 Jan 23, 2021

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Hi Aaron,

 

Sorry to hear about this. This is not the usual behavior of the app. I agree with @lambiloon & @Monika Gause  both here. I see multiple files with similar pattern here. You're saving files on the local drive.

I'd recommend you to do these two things mentioned below:

1. Reset preferences: https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

2. Try creating a new user account on your machine: https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-...

 

Let us know if it helps.

 

Regards,

Ashutosh

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