• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
6

Adobe Illustrator Chrashing

New Here ,
Dec 02, 2023 Dec 02, 2023

Copy link to clipboard

Copied

I-pad Pro (IpadOS verson 17.1.2)

Adobe illustrator has worked perfectly fine on my Ipad for years. I can open the app, start a new project or enter an old project, but whenever I attempt to use any tools or select any icon it crashes. This has been going on for two weeks.

I have done all of the folowing steps:

1) deleted the app

2) updated my ipad to the latest version

3) turned the ipad off/on again

4) reinstalled the illustrator app with the latest version

 

I need the program functional for work

TOPICS
Bug

Views

90

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Dec 02, 2023 Dec 02, 2023

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 03, 2023 Dec 03, 2023

Copy link to clipboard

Copied

LATEST

Illustrator is currently not really compatible with iPad OS 17

 

You can try and turn off the Apple Pencil effects in the system settings.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines