Adobe illustrator doesn`t work

[happy_individual8793]

Hellow!

Just bought it adobe illustrator monthly subscription for 26,43 eur

but they don`t let me access it.. 

When i go to open illustrator, it shows buy again! but I just bought it...

On my bank account it shows -26,43 eur.

On adobe account under my plans is not showing that I bought it.

Tomorow is starting my illustrator courses but I can`t access this program. 😞

[Monika Gause]

Please check this article: https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

Is that your issue?

[happy_individual8793]

Thanks! Maybe i just need to wait some hours.

Right now on my account I can`t see my plans and billing history..  loading very long or showing error.

[happy_individual8793]

Monika, just curious, do you can see your adobe plans on your web account? 

I can`t see mine, some error pops up all the time.

[Monika Gause]

currently the account page doesn't load. But I could see it earlier today.

As Tina mentioned, there was an AWS outage, so probably just wait a little and try again?

[happy_individual8793]

Ok, Thanks, Monika!

[Tina_Irvine]

AWS outage may be affecting your access. Once the outage has been cleared, this may resolve your issue.

[happy_individual8793]

Didn`t know about AWS outage, Thanks, Tina!