Copy link to clipboard
Copied
The app crashes on my iPad whenever I try to open it. It tried deleting the app, turning off my iPad, it doesn't work. I cannot access anything.
{Renamed by MOD}
Hi there,
Sorry to hear about your experience. We had an issue with Adobe mobile apps on Apple devices which has been resolved. You should be able to use your apps. A restart of the device would help as well.
If you still have issues, feel free to reach out to respective Adobe Community. We'll be happy to help.
Regards,
Ashutosh
Copy link to clipboard
Copied
hope they fix soon looks like its affecting a few of us.
Copy link to clipboard
Copied
Is your question about the mobile app Adobe Draw? Or about Illustrator on the iPad?
For Adobe Draw, please go there:
Please discuss Illustrator for the iPad in the Prerelease communities.
Copy link to clipboard
Copied
Hi there,
Sorry to hear about your experience. We had an issue with Adobe mobile apps on Apple devices which has been resolved. You should be able to use your apps. A restart of the device would help as well.
If you still have issues, feel free to reach out to respective Adobe Community. We'll be happy to help.
Regards,
Ashutosh
Copy link to clipboard
Copied
WHEN IS THIS BEING FIXED? I'm seeing treads around this from 3 years back.
So frustrating! Guess a non-adobe app is my best best. 🤦:male_sign:
Copy link to clipboard
Copied
Adobe Draw does not work at all anymore.
Copy link to clipboard
Copied
Just to add a little more detail, projects saved in the old Adobe Draw program can be opened in Adobe Fresco or the iPad version of Illustrator. With iPad versions of Fresco and Illustrator available there really is no reason for the very basic Draw program to exist anymore.