Adobe Illustrator hanging up.

New Here ,
Mar 22, 2022 Mar 22, 2022

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I can't access "more presets" from home screen. When i click the "More Presets" button it hangs there and I lose control untill I click "Escape".  Any ideas?

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Bug , Performance

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Adobe Community Professional ,
Mar 22, 2022 Mar 22, 2022

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Do  you have internet connection?

Aggressive firewall running?

Can you try logging out of your Adobe account and then in again?

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