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adobe illustrator keeps crashing

New Here ,
May 07, 2017 May 07, 2017

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Keeps randomly going blank and unresponsive after using it for a while and then I get the recovery file and my stuff gets all screwed up and I have to start all over I'm using windows 10 cc2017

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Adobe
May 09, 2017 May 09, 2017

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Hi Al,

Sorry to hear that you are facing issues with Illustrator crash. Did you notice a specific workflow that leads to the crash? What is the exact version of Illustrator used? Please check the event logs and share the report as shown below. Please make sure Application is selected at the left and the error is for Illustrator. Also make sure you see the details like faulty application (Illustrator) and faulty module.

1.JPG

Regards,

Om

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