Hi Al,
Sorry to hear that you are facing issues with Illustrator crash. Did you notice a specific workflow that leads to the crash? What is the exact version of Illustrator used? Please check the event logs and share the report as shown below. Please make sure Application is selected at the left and the error is for Illustrator. Also make sure you see the details like faulty application (Illustrator) and faulty module.
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Regards,
Om