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Adobe Illustrator not displaying mouse cursor: How can I troubleshoot this issue?

Community Beginner ,
Mar 17, 2024 Mar 17, 2024

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I can see the cursor but not around the artboard. I never had faced such a problem. Everything is working but I cannot understand where I am clicking and I don't know how to hold an object how to work.

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Bug , Feature request , How-to , Performance

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New Here ,
Mar 17, 2024 Mar 17, 2024

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Even i am facing a similar issue and i was looking to find a solution 

 

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Community Beginner ,
Mar 19, 2024 Mar 19, 2024

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Now how you are working? 

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New Here ,
Mar 17, 2024 Mar 17, 2024

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I have exactly the same problem in Illustrator and Indesign

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Community Beginner ,
Mar 19, 2024 Mar 19, 2024

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I am planning to go back to windows 10 what do you think?

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Adobe Employee ,
Mar 21, 2024 Mar 21, 2024

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LATEST

Hello @SykaT,

We understand that encountering technical issues can be frustrating. Would you mind checking if you have an Insider Build of Windows installed (adobe.ly/3IIAIT2)? If yes, kindly try the suggestions shared here (adobe.ly/49YdWSP) to perform a clean installation of Windows to see if it helps.

Alternatively, try updating to the latest Insider Preview (https://adobe.ly/3VsQicH) and share your observations

 

Looking forward to hearing from you.

Thanks,

Anubhav

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Community Expert ,
Mar 17, 2024 Mar 17, 2024

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Please add your vote to this bug report: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48142784-mouse-...

 

If there are any updates, you will be notified. Also it's important for the headcount.

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