Copy link to clipboard
Copied
adobe illustrator selection tool not working with tablets.
Started about 4 days ago. I have a Huion & Wacom, can't select objects in Ilustrator.
Specfically, the lag and screen refresh are so out of sync that when it update 5+ seconds later the thing you selected is in random part of the screen. Back to mouse work!
Copy link to clipboard
Copied
in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from cc desktop bugs">
Copy link to clipboard
Copied
Hello @defaultmo9xo7u2e8yc,
Could you try reinstalling the Wacom (https://adobe.ly/3ZXjVnX) and Huion drivers (https://adobe.ly/4kWIJ7B) and then relaunching Illustrator, to see if it helps?
If the problem persists, please confirm the exact version of the OS/Illustrator installed, your Wacom/Huion tablet model/driver version, and a small screen recording of the problem, so I can better assist you.
Looking forward to hearing from you.
Anubhav
Copy link to clipboard
Copied
Wacom released a new driver (version 6.4.10-3) on June 4. Is your computer running that driver?
Also, if your computer is a Windows-based PC, does your tablet driver have Windows Ink enabled? Windows Ink has to be enabled to allow pressure sensitve functions in the tablet. Unfortunately Windows Ink also opens a big can of worms. Imagine driving a vehicle and an invisible man is yanking the steering wheel. That's Windows Ink. I have to leave it disabled in the Wacom tablet driver otherwise I'll quickly lose my temper.
Copy link to clipboard
Copied
Hi Bobby, Thanks for the advice.
It is PC, windows 11.
Windows ink, that's not easy to switch on and off is it?
I checked the lastest drivers for both tablets and they are up to date.
Copy link to clipboard
Copied
In the Wacom Tablet Properites dialog box, under the Pen tab, there is a line of text near the bottom that says "Use Windows Ink" with a check box next to it. I usually leave it not checked.
The biggest problem with Windows Ink is it constantly hijacks press and hold functions with the pen tip. The simple act of clicking on something and dragging it can be disabled. That could be anything from moving an application window, graphics objects on the art board or even sliders on a CMYK color mixer. I think Windows Ink pulls that nonsense as some kind of substitute for right click functions, but in doing so it overrides basic functions in the pen. I've looked through every dialog box in Windows related to Windows Ink in attempts to disable that function and haven't found anything that actually works. Even hacking the Windows registry doesn't seem to do any good either. Making matters worse, Windows Ink will mess with the right click functions in the Wacom Pen. When right clicking over the desktop the pen should display a flyout menu with various options, but much of the time it will only show a white animated circle by the pen tip. This situation with Windows Ink has persisted for at least the past several years. Microsoft has done nothing to address the problem. Instead they appear to be doubling down on these terrible choices in software design, almost like it's some kind of ideology. The only solution for getting around the problem is by disabling Windows Ink in the tablet driver and living without pressure sensitive functions in the graphics tablet.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
The fonts in the dialog box are way too big. It looks like you need to go into Windows' Display Settings to fix that issue. Right click on the desktop and select Display Settings from the flyout menu. In the Display dialog box go to the Scale & Layout section. For normal resolution monitors the "100%" setting is usually good. I suspect the Scale setting may be cranked to something like 200%.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now