Adobe Illustrator - Taking forever to save and behaving weird.

[Matelot@Calvary]

I have a new laptop with Windows 11.
I installed Adobe Illustrator latest version (30.0), no updates outstanding.
I created a file (less than 2MB in size).
Located in a folder on the Desktop (C Drive).
When I save the file it takes approx. 5 mins to save. During this time Illustrator tells me it is not responding.
I have created a test file with one rectangle on the canvas.
I selected file>save to save the file to the same folder on the desktop.
Nothing seemed to happen...the file name still displayed an asterix (*) indicating that changes had not been saved.
I tried to select file>save again, however, it is greyed out.
I selected file>save as instead...I get a message saying "The document "Untitled-2.ai" is currently getting saved. Try again after the process is complete.
I attempted to save the file again. This time the save option is available. I selected it and the same thing happened again.
What the **** is going on?

[Monika Gause]

Can you disable "Save in background" in the preferences. Does it work better then?

Do you have a printer driver set up?

Is the printer turned on?

[Matelot@Calvary]

Hi Monika, first up, thank you for your assistance.

I disabled the "Save in background" option, made a change to my document and saved it...it still takes at lease 5 minutes to save.

I do not have a printer installed. locally on the laptop. There is, however, a printer available on my work's network. I work remotely and rarely print anything. Could this be causing an issue?

[Anubhav M · Accepted solution]

Hello Matelot@Calvary,

This does seem troubling. Could you check if the folder you're saving to is being synced/backed up by any other application, such as OneDrive/Dropbox/etc? If yes, try temporarily disabling the backup/sync software to see if it helps.

Also, try running Illustrator after rebooting your computer in Safe Mode (Windows) and share your observations.

Looking forward to hearing from you.

Anubhav

[Matelot@Calvary]

Hi Anubhav, thank you for your assistance.

I have ensured the Illustrator documents I am working on are kept on my local drive (C:\) while they are being worked on. Saving files is almost instant now.

[Monika Gause · Accepted solution]

When Illustrator has trouble accessing the printer, that might interfere with saving.

You could either try and set that up again or set up a PDF printer as the default printer.

Illustrator saves information about the printer into the file and therefore this is somewhat important.

[Matelot@Calvary]

Hi Monika, thank you once again.

I set my default printer to PDF as suggested. File saving is almost instant now :-).