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after save in illustrator file in pdf not showing link image and damaged

Community Beginner ,
Sep 11, 2023 Sep 11, 2023

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Please check Screenshot attached

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Import and export

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Community Expert ,
Sep 12, 2023 Sep 12, 2023

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So the error is "insufficient data for an image"?

Does this help? https://helpx.adobe.com/acrobat/kb/insufficient-data-image.html 

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Community Beginner ,
Sep 12, 2023 Sep 12, 2023

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The Link image is attached this image showing error 

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Community Expert ,
Sep 12, 2023 Sep 12, 2023

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Does the link I posted help you?

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Adobe Employee ,
Sep 20, 2023 Sep 20, 2023

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Hello @Amarnath31901260jtyp,

 

I see you're encountering an issue with saving Illustrator files as PDFs, where linked images are not appearing correctly, and an error message states "insufficient data for an image." I'm here to assist you with this concern.

 

Firstly, I appreciate you sharing the screenshot, and thanks to Monika for sharing the help article.

 

I have a couple of suggestions to help you resolve this problem:

  • Ensure that you're using the latest version of Adobe Illustrator (v27.9). Please try updating to Illustrator version 27.9 if you haven't already done so.

  • Please upvote the following Uservoice link, which highlights similar issues: Illustrator Uservoice - Issues with Linked Images in PDF. The product team is aware of the issue and will post an update on UserVoice once the fix is available.

  • If the issue persists even after updating, I recommend sharing your Illustrator file along with any linked images with us. This will allow us to investigate the problem further and escalate it to the product team for a solution. You can upload your file to a secure location and provide a download link here or via DM with me.

 

Please give these steps a try, and if the issue persists, don't hesitate to reach out with more details or your Illustrator file. We're here to help you find a resolution.

 

Best,

Anshul Saini

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New Here ,
Oct 25, 2023 Oct 25, 2023

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we are having similar issue with all of our Mac users.  We are reverting back to the eps to distiller function which is time consuming but it can work.

talk about taking 10 steps backwards

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Adobe Employee ,
Dec 23, 2023 Dec 23, 2023

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Hello @Rob5D85,

Sorry to hear about your experience. Would you mind trying to update the OS & Illustrator (28.1) to the latest version and checking if it helps?

Adobe_Illustrator_CC_icon small.png

Update the App
Try out the Latest Features and Enhancements in Illustrator!

If the problem persists, kindly share more details, like the exact version of the OS/Illustrator, details about your workflow, a sample file (https://adobe.ly/47bLXgc), and a screen recording of the problem (https://adobe.ly/48yq38l), so we can investigate this further?


Looking forward to hearing from you.

 

Thanks,

Anubhav

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