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AI 28.5.0 Contextual Menus display in wrong monitor

Contributor ,
May 05, 2024 May 05, 2024

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I have a Macbook Pro M1 16" and a 27" LG 4k  arranged so the LG is above the Macbbok monitor. WHen working on a drawing in the upper monitor (all the palettes are in the lower) an I right click to bring up the contextual menu to unlock guides, the menu shows up at the bottom of the lower LG monitor. About 4-5 versions back, this was not the case. The contextual menu should show up in the vicinity of where the mouse was clicked.

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Community Expert ,
May 05, 2024 May 05, 2024

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Contributor ,
May 05, 2024 May 05, 2024

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It is the latest. 14.4.1. This wasn't an issue a few Illustrator versions back. I already read that ancient link before I posted here. No help there. This is new and Adobe did something that caused this.

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Contributor ,
May 15, 2024 May 15, 2024

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Tried again with latest macOS 14.5.  Latest version of Illustrator still dumps the contextual menu onto the wrong screen. Added 2-screen screen shot illustrating the issue.

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Adobe Employee ,
May 17, 2024 May 17, 2024

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Hello @Frank Heller,

We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under a different administrator account (Windows / macOS) and checking if it helps?

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Contributor ,
May 25, 2024 May 25, 2024

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Doesn't make a difference.

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