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AI crashed. Recovery was set for 2 minute intervals. Recovered file was 30+ minutes old. Why?

New Here ,
Jun 25, 2024 Jun 25, 2024

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Just as the title says! I was working on a file for a good 30 minutes (shame on me for not saving, I know) and it suddenly crashed a very simple document unceremoniously. WHen I opened it back up, the recovered file was the original file I had opened with no edits, despite settings allowing for complex documents to be saved in the background AND the background recovery save tie being set at 2 minute intervals. By all accounts, everything is set up as it should be to ensure my files are recovered with minimal loss. Why did it not work this time? Is this a bug, or is it something I may have missed in the settings? Will I ever sleep again? Is this the end of it all? Why am I crying into my keyboard? We just don't know.

 

Any advice or thoughts would be super appreciated before I set my computer (and office) on fire and leave for the forest. Cheers and thanks, y'all!

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Adobe
Community Expert ,
Jun 25, 2024 Jun 25, 2024

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Was the document saved locally on the computer's hard disc or was it saved only in the cloud?

 

Generally, I don't like saving documents I'm actively creating and editing as cloud-based documents. If the Internet connection goes on the blink even just for a second it can do bad things if the computer is in the document saving process. I'd rather save locally and then upload a copy to the cloud later.

 

Astute Graphics' Autosavior plugin is pretty good. You can get the plugin for free and keep it just for signing up for a trial of their plugins. Autosavior boasts additional controls over stock Illustrator features, such as being able to save copies in more than one location.

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