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Ai file saved as pdf loses content

New Here ,
Apr 29, 2023 Apr 29, 2023

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I am running Ai 27.4.1

when saving as pdf I lose much of my content

This has been happening only the latest two documents I've created and I need the pdf for the printer!

Please help!

TOPICS
Bug , Import and export , Print and publish , Sync and storage

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Community Expert ,
Apr 30, 2023 Apr 30, 2023

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What is missing and how do you view the PDF?

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Community Expert ,
Apr 30, 2023 Apr 30, 2023

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Kathleen,

 

I am afraid you will need to help helpers with more information, preferably with screenshots or something (preferably using Insert Photos button in the Reply box (looks like moon over mountains)), at least with the artwork and the Layers panel with the relevant Layer(s) expanded.

 

It is safer to Save a Copy as PDF, lest you end up with a PDF instead of the working AI document.

 

One of the many possible questions: have you any non printing Layers?

 

 

Edit: Hi Ton, you were 27 seconds faster than I. It is still mostly chilly here, even under the sun.

 

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