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I cannot save or export any projects from AI - I go to save/export and I get the error attached.
'The file could not be written due to an error'
I have tried updating to the latest version and that didn't fix anything. I also tried the preferences > file handling > unticked save in background but no help.
This is driving me mad and I cannot get any work done - please help!
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Which version, which system?
Exactly what are you trying to save exactly where using which function?
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Adobe Illustrator, Version 26.3.1
I am trying to save a project I created in Adobe - trying to save it as an adobe file and then export it to JPEG. Not working and getting an error message.
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An adobe file - so you want to save as an AI file?
Where? On your local disk?
Does Illustrator have the necessary privileges?
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Hello @Shannon24941928qusj,
Sorry to hear about this experience and for the late response. I hope the problem is resolved by now. If not, please try saving the file to the internal hard drive and check if it works.
Also, try running Illustrator under a different administrator account for Windows / root user account for macOS and share your observations.
Looking forward to your response.
Thanks,
Anubhav