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AI shuts down while loading

New Here ,
May 06, 2024 May 06, 2024

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I can't open AI. 

jihong37173746rvqb_0-1714987206632.png

Always, 'Initializing plug-ins VectorizeUI.aip' makes a mistake and shuts down.

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Bug , How-to

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Adobe
Community Expert ,
May 06, 2024 May 06, 2024

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Is that the public beta version?

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New Here ,
May 06, 2024 May 06, 2024

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I'm afraid not. I bought a AI 2024. 

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