AI text editable but not selectable (using the text tool)

New Here ,
Feb 17, 2022 Feb 17, 2022

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Hello

We are using Adobe Illustrator 2022 (26.0.3 - 64 bit). When opening a fil containing text, we can edit text but cannot select it using the text tool. When opening this same file on a different PC outside our company, the text can be edited and selected.

Any clue ?

Best regards

Antoon Van Holm 

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Adobe Community Professional ,
Feb 17, 2022 Feb 17, 2022

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How can you "we can edit text but cannot select it using the text tool."?

 

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Adobe Community Professional ,
Feb 18, 2022 Feb 18, 2022

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Did you already try to restart Illustrator, your computer?

Reset Preferences can sometimes help with strange behaviour:

https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Advisor ,
Feb 18, 2022 Feb 18, 2022

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So you can change it's color, but not change spelling etc, right? It's probably outlined.

Is it the same file?

Are they sending you the file as a pdf?

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