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Alert about not enough memory

New Here ,
Mar 21, 2023 Mar 21, 2023

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I can't open two files at same time. The alert is "Not enough memory to open illustration".
I must close one to open another.

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Performance

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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Are these large files?

How much RAM do you have in your computer?

And do you have enough free space on your harddisk?

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New Here ,
Mar 21, 2023 Mar 21, 2023

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16GB RAM
Problem occurres since a month with small and large files too. The same files before worked correctly.
I've tried to disinstall and reinstall AI but unfurtunately it still the same.

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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Try if going back to a version that worked helps.

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Adobe Employee ,
Mar 30, 2023 Mar 30, 2023

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LATEST

Hello @tommasoilgrafico,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying the steps shared in this article (https://helpx.adobe.com/illustrator/kb/not-enough-memory-illustrator-cc.html). If you don't mind, could you please follow the steps and share your observations with us? We appreciate your time and effort in helping us resolve this issue.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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