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Always Have to Reinstall Fonts I Added Through CC

New Here ,
Oct 23, 2021 Oct 23, 2021

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Fonts that I have previously uploaded via CC always have to be removed then re-uploaded every time I close down Ai. I closed CC and then relaunched it before opening Ai, which doesn't fix the problem. Is there a fix or better process I should be following?

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Adobe Community Professional ,
Oct 23, 2021 Oct 23, 2021

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In the services section of the Creative Cloud Desktop app preferences look to see if Adobe Fonts is shown as active. If not, click on the button to activate them. 

Screen Shot 2021-10-23 at 8.18.58 PM.png

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Adobe Employee ,
Oct 24, 2021 Oct 24, 2021

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Hi there,

 

Sorry to hear about your experience. In addition to the suggestion given by Bill earlier, you may try the steps provided on this help article & let us know if they help.

 

Regards,

Ashutosh

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